# Audio issues with new firmware **URL:** \ **Category:** Archived\ **Tags:** roku-developer-program\ **Created:** [March 19, 2012, 6:09pm UTC](https://forum.developer.roku.com/t/audio-issues-with-new-firmware/1176 "2012-03-19T18:09:57Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![ryancl](https://avatars.discourse-cdn.com/v4/letter/r/53a042/32.png) [@ryancl](https://forum.developer.roku.com/u/ryancl)\ **Post date:** [March 19, 2012, 6:09pm UTC](https://forum.developer.roku.com/t/audio-issues-with-new-firmware/1176/1 "2012-03-19T18:09:57Z")
After the update I am having audio issues with mp4 playback on my channel. The audio sounds high pitched and glitchy. Any ideas? Is anyone else seeing similar behavior? ---
**Author:** ![tastytrade](https://avatars.discourse-cdn.com/v4/letter/t/8dc957/32.png) [@tastytrade](https://forum.developer.roku.com/u/tastytrade)\ **Post date:** [March 20, 2012, 5:17am UTC](https://forum.developer.roku.com/t/audio-issues-with-new-firmware/1176/2 "2012-03-20T05:17:04Z")
Absolutely, the audio sounds like it is raised in pitch by about 15%, and the video playback is now jumpy - as if the clock driving the playback is now faster and the video has to occasionally jump ahead to stay up with it. ---
**Author:** ![RokuJoel](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@RokuJoel](https://forum.developer.roku.com/u/RokuJoel)\ **Post date:** [March 20, 2012, 4:58pm UTC](https://forum.developer.roku.com/t/audio-issues-with-new-firmware/1176/3 "2012-03-20T16:58:33Z")
can you PM me URL’s for mp4’s exhibiting this behavior? - Joel ---
**Author:** ![ryancl](https://avatars.discourse-cdn.com/v4/letter/r/53a042/32.png) [@ryancl](https://forum.developer.roku.com/u/ryancl)\ **Post date:** [March 20, 2012, 6:31pm UTC](https://forum.developer.roku.com/t/audio-issues-with-new-firmware/1176/4 "2012-03-20T18:31:04Z")
just sent them. ---
**Author:** ![tastytrade](https://avatars.discourse-cdn.com/v4/letter/t/8dc957/32.png) [@tastytrade](https://forum.developer.roku.com/u/tastytrade)\ **Post date:** [March 20, 2012, 7:21pm UTC](https://forum.developer.roku.com/t/audio-issues-with-new-firmware/1176/5 "2012-03-20T19:21:42Z")
FYI: we just finished some tests here at our studio. The culprit seems to be something in the way it is interpreting the frequency of the audio. We normally produce video files with 44.1k audio. Those have all universally become “squirrel-ish” and high pitched. We cut some new versions of the video, with no changes other than the the audio rate (now 48k) and the encoding (AAC not MPEG4) and the problems disappear when we play them via USB drive on the roku. ---
**Author:** ![ryancl](https://avatars.discourse-cdn.com/v4/letter/r/53a042/32.png) [@ryancl](https://forum.developer.roku.com/u/ryancl)\ **Post date:** [March 20, 2012, 7:34pm UTC](https://forum.developer.roku.com/t/audio-issues-with-new-firmware/1176/6 "2012-03-20T19:34:06Z")
I was going to try something similar. Ours are also encoded with 44.1 AAC. I wonder if they will fix this or if I have to re-encode all of my content. ---
**Author:** ![RokuJoel](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@RokuJoel](https://forum.developer.roku.com/u/RokuJoel)\ **Post date:** [March 20, 2012, 8:57pm UTC](https://forum.developer.roku.com/t/audio-issues-with-new-firmware/1176/7 "2012-03-20T20:57:44Z")
If we can reproduce it and figure out the cause, I’m sure we will release a patch as soon as we are able to. - Joel ---
**Author:** ![ryancl](https://avatars.discourse-cdn.com/v4/letter/r/53a042/32.png) [@ryancl](https://forum.developer.roku.com/u/ryancl)\ **Post date:** [March 22, 2012, 7:17pm UTC](https://forum.developer.roku.com/t/audio-issues-with-new-firmware/1176/8 "2012-03-22T19:17:55Z")
Checking to see if any progress has been made here. Would love to get this resolved before we go into another weekend.