BIF and SRT/VTT support?

Archived
1

Hello all:

Has anyone had any luck with channels using Direct Publisher being able to display BIF files or CC files (SRT or VTT)?

I ingest them fine via FEED STATUS, and all of the files have correct R/W permissions (housed in the same place as the media and image files).

I’ve tried housing them on 2 different servers (Amazon S3, as well as my webserver) with no luck.

Anyone?

Thanks!

2

I have successfully used an SRT file from my JSON feed. The feed is stored with the file on S3 via CloudFront.

3

“Baradanikto” wrote:
I have successfully used an SRT file from my JSON feed. The feed is stored with the file on S3 via CloudFront.
That’s encouraging…thanks.
Anyone else?

4

I’m attempting to use an SRT stored on S3 as well. It seems like ROKU recognizes the file is there (when I click * it comes up that there is an english closed caption file available) however I have yet to see the actual words appear on the screen. Not sure if I’m missing something…

5

My SRT still works from S3. The video has a French speaker. I set my Roku settings to “closed captioning” = on always, and, “captioning track” = English. I can now see the English translation at the bottom of the screen.

Make sure your SRT file is publicly accessible.

6

Same here, works fine from S3, though I do route mine via CloudFront.

7

All is working now, for me, so it DOES work.

8

“jtalbott” wrote:
I’m attempting to use an SRT stored on S3 as well. It seems like ROKU recognizes the file is there (when I click * it comes up that there is an english closed caption file available) however I have yet to see the actual words appear on the screen. Not sure if I’m missing something…
I found my problem, it had nothing to do with ROKU. We had our caption timestamps off by an hour! and on a 28 minute show, you’ll never even see the first caption. :roll: