Can't Find My Roku Channel

So I uploaded a .pkg file to a private channel last night. The verbiage tells me that:

The channel properties associated with your unpublished package will be seen in the Channel Store when the package is published. Please do all your beta testing using the channel code of the unpublished package. When you are happy with your testing, you can click the Submit button to submit your new package for processing by Roku. If your channel is a private channel not using Roku Billing, Roku does not need to approve the channel. So when you click the Submit button, your new package will immediately replace the prior published package. You can share your channel code with your intended Roku Audience. All other channels have to go through Roku approval process. When Roku approves your new package, your new package will immediately replace any prior published package and it will move to the Published state on the right below. You will see your public channel in the Channel Store, and it will be available for all users.
Note: The published package is always assigned the specified vanity channel code in the channel properties (you choose an initial value for this channel code when you first create your channel).

I’ve searched for it in the streaming channels (is that the “channel store?”), but it does not show up. It doesn’t show up in a search through my laptop, or in a search through the Roku on my TV.

How can I find my private channel so I can start testing it?

Thanks in advance for any help that is given.

Yes, “Streaming Channels” has replaced the “Channel Store”. Why is anyone’s guess; seems pretty stupid to me since there’s quite a lot channels that don’t stream anything, but then again I always thought calling them channels was pretty stupid as well. :roll:

Anyway, the answer to your main question is that private channels don’t show up in the channel store or “Streaming channels” or whatever ridiculous term they decide to use next. You add them by logging into your Roku account and clicking on Add a Channel. Enter the Vanity Access Code of your private channel. You have to check for a system update or reboot to get the new channel to show up.

-JT

Thanks for the response!

I’ve added my private channel using my vanity code on 03/15/2016.

I have rebooted my Roku, and went through Settings> System> System Update and clicked the download button.

It’s been over 24 hours, but I’m not seeing it anywhere.

PM me the vanity code, and I’ll take a look at it on my end.

C. Shawn Smith

Edit Also, are you sure you enabled the channel for your particular Roku model number? :mrgreen: You’d be surprised how many people have such a “D’OH!” moment :wink:

Thanks. Just sent a PM.

How do I make sure that my channel is enabled for Roku3?

What is the procedure for doing so?

“BadgerBoy” wrote:
How do I make sure that my channel is enabled for Roku3?
There is no such specific setting. If there were, most likely it would be on this page https://owner.roku.com/Developer/Apps/Properties/99999 (replace 99999 with the specific number of your channel). Before there were some setting “Roku3 ONLY” under “Required Features” but they have hidden them now it seems (probably to avoid confusion - using that actually excludes all non-4xxx players!). Still, go over all off your app property pages and see if you missed something, like say which countries it’s available in (shouldn’t matter but).

Now go to the “Package Submission” page (https://owner.roku.com/Developer/Apps/Packages/99999 - or browse to it from the drop-down menu). On the right side of the screen you will see “Access Code: XXXXX” - that one is actually clickable, you can use to add your submitted channel, do so. Channel should show quickly on your Roku, minutes - not hours or days.

Look carefully when you force system update on the player - does a dialog mentioning your app pop for part of a second and then vanish, every time? If so, you have created a zombie.

“renojim” wrote:
Yes, “Streaming Channels” has replaced the “Channel Store”. Why is anyone’s guess; seems pretty stupid to me since there’s quite a lot channels that don’t stream anything, but then again I always thought calling them channels[/i[ was pretty stupid as well. :roll:
I’ll break rank on the use of “channels” - it’s rather clever way of referring to apps, given on Roku they’d be mostly about video and everyone understanding what a TV channel is. There are some things RokuCo have done well and should be commended for - the use of “channel” is one of them.

However! Renaming “Channel Store” to “Streaming Channels” was most unwise (if i mince my words). A single word “Store” well conveyed it is a place you find and get things you need. And the smartphones and other streamers already trained consumers about “stores” - “AppStore”, “Play Store”. So i personally feel “Channel Store” is still the best.

I can guess someone wanted customers to avoid thinking of having to “purchase” things, when most items are free-with-asterisk. However again, the choice of new name does more harm than good - now it’s not even clear WTF that menu item is! And the redundancy. “Streaming” channels… to distinguish them from what, “Dry” channels (arroyos / dry creeks)?!

They absolutely wanted a non-“store” name? I am reluctant to suggest one, since under the N.I.H. directive that virtually guarantees it will never be used - but how about “More Channels”? It’s not hard to come with a better name - because “Streaming Channels” is so mediocre.

What makes the use of “Streaming Channels” so asinine is that the Channel Store is still called the Channel Store. The only reference I’ve found to “Streaming Channels” is as the name of the menu item used to access the Channel Store.

From the Roku web site, What (and where) is the Roku Channel Store?

The Roku Channel Store appears as “Streaming Channels” in the menu to the left of the Roku Home screen.

Just rebooted my Roku right now, and checked for a system update. There were no updates, but I’m still not seeing my channel anywhere.

“EnTerr” wrote:

“renojim” wrote:
…but then again I always thought calling them channels was pretty stupid as well. :roll:
I’ll break rank on the use of “channels” - it’s rather clever way of referring to apps, given on Roku they’d be mostly about video and everyone understanding what a TV channel is. There are some things RokuCo have done well and should be commended for - the use of “channel” is one of them.
Perhaps stupid was the wrong term. In fact, the case could be made that it’s marketing genius. However, you’d have to admit it’s intentionally misleading. A little while back one of the local stations referred to their web site as their web channel. Thankfully no ISP picked up on that. I can just see the ad: Get our Internet service and have access to over 10 billion channels! :laughing:

-JT

“BadgerBoy” wrote:

There is no such specific setting. If there were, most likely it would be on this page https://owner.roku.com/Developer/Apps/Properties/99999 (replace 99999 with the specific number of your channel). …
When I do this, and replace the 99999 with my vanity code, and plug in my vanity code in the field that calls for it, it tells me that that vanity code is no longer available, although I believe I’ve gone through this page before.
Not the vanity or access code! The channel number, that’s completely different. Channels are identified internally by a number at the backend, whereas the add-codes are shortcuts to them. I guess you can think of channel# as inodes (if you are unix person) and the access codes as file names linking to said inode. You can find the channel# from the browser URL when editing channel’s properties…

Never mind, better ignore my previous instructions on how to get there - just go in dev.panel to your channel and click through the 6 or 7 different pages. My bad for the confusion - I was trying to make it easy by giving almost-ready URL, turns out instead i bit my foot.

Thanks again for your reply!

My channel showed up, but now I’m having audio issues. I used instanttvchannel.com to make my channel.

When I play each of the 10 videos in my channel, they each play just fine. But the audio has a kind of strobing or clipping effect. Not sure where it’s coming from since it’s not in the files that I’m linking to.

You should really contact InstantTV Channel support. They’ve always been very good about helping me with technical issues with my channel. Their contact information is available on their site.