Could Not Play The Stream

Roku Developer Program
1

I’m having an issue with all of my TV channels that are on Roku that I built as a mini network of five channels through one build. All of them are giving me the same error, could not play the stream. I have spoke to my technology provider, everything is OK on their end. They’ve even deed a deep dive and ran a test through the Roku channel tester stream plays perfectly. I am currently waiting two weeks now for partner engineering support. If anyone has any ideas on what is going on and what I can do please let me know. These channels have been up for years no problem. The network channel is called Media Kiings Broadcast TV.

2

I looked into this on our side and found the open ticket you have, and a response was sent yesterday, please check your email for it. Our Partner Engineering team looked into the issue, and they said:

" We’ve identified the root cause: the stream is protected with Widevine DRM, but the Roku app does not currently have DRM configured to support playback.
To resolve the issue, please configure the appropriate Widevine DRM parameters on the ContentNode in your app code:

drmParams = {
    keySystem: "Widevine",
    licenseServerURL: "https://your-license-server-url"
}
contentNode.drmParams = drmParams

Please replace https://your-license-server-url with the appropriate Widevine license server URL for your stream. Once the DRM configuration has been added, please submit and publish an updated build."

Hope that helps!