We have an update that deployed that has a nasty bug in it and we need to revert it ASAP. Does anyone have a # for Roku or a way I can do this? It’s one of our most popular channels and it makes streaming virtually impossible.
If it’s a private channel, just upload and publish the old version.
If it’s a public one, methinks you are S.O.L. over the weekend*. Use one of the emails you were corresponding with during channel review.
(*) Apple does not provide weekend/holiday support either
I had emailed developer@roku.com and get a response a 3-4 hours later and got the problem resolved. Thank you Roku for being available when needed.
Very nice of them indeed - kudos!
