help change audio does not work

Archived
1

help change audio does not work since it is coming out what is in the photo that may be the problem

http://image.prntscr.com/image/1a145e01 … 41fe34.png

2

problem does not change audio

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no one with the same problem or if someone can help me

4

“hugetv” wrote:
help change audio does not work since it is coming out what is in the photo that may be the problem

http://image.prntscr.com/image/1a145e01 … 41fe34.png

Regarding the cosmetics, I’ve filed an issue report about the “#uniq:” prefix being displayed in the UI for the track name.

Is there a functional issue as well?

5

I have this issue as well. I can re-assign the already playing auto to the Audio component and it will restart, but will not play another mp3.

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“Tyler Smith” wrote:
I have this issue as well. I can re-assign the already playing auto to the Audio component and it will restart, but will not play another mp3.

Sorry, I’m not sure if I follow.
hugetv seems (?) to be saying that selecting a different audio track in the Closed captions options dialog doesn’t cause the audio track to be changed.
This seems to be for an MKV file.

Is that the same issue you are commenting on?

If no, starting a new thread and providing more detailed information might be better.

7

Oops, I misread the OP’s issue. I am having a separate issue. Appologies.

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problem is that I have now with dual audio to run all of the msa well but now I have problem that does not want to change audio.

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help with this problem

10

“hugetv” wrote:
help with this problem

I don’t know if this is the issue you are having, but we’ve confirmed an issue in 7.2 where selecting an audio track via the Closed caption/audio configuration dialog does not work for some MKV files.

11

“RokuKC” wrote:

I don’t know if this is the issue you are having, but we’ve confirmed an issue in 7.2 where selecting an audio track via the Closed caption/audio configuration dialog does not work for some MKV files.

It also is the problem I have now what I can do to solve this problem

12

any idea to solve this problem I have I not work to select audio function

13

any solution to the problem of mkv files

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please help this is driving me crazy

15

any solution to this problem

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I see that nobody wants to help this problem that is very common

17

I don’t believe we have a solution at this time, there will likely be solution to the .MKV issue in a future firmware release, but if you are using HLS, that is a separate issue which I have a bug filed for, if you are using .mp4, files i’m not aware of an issue affecting those.

  • Joel
18

“RokuJoel” wrote:
I don’t believe we have a solution at this time, there will likely be solution to the .MKV issue in a future firmware release, but if you are using HLS, that is a separate issue which I have a bug filed for, if you are using .mp4, files i’m not aware of an issue affecting those.

  • Joel

I am using mp4 and works 100% and the mkv is the problem and working with hls 100%

19

There is probably a bit of a misunderstanding here, MKV is not a video format per say, its a container and allows multiple video and audio formats (the idea is to have one file which includes audio, video, subtitles, menus…). In another words, you can play one MKV just fine, but the other might fail simply because specific audio or video codecs is not supported https://en.wikipedia.org/wiki/Matroska

that said, I can confirm I cannot hear audio if the audio codecs is DTS format (my TV cannot decode it), I can hear the audio if it is AAC codecs

https://support.roku.com/hc/en-us/artic … sic-photos
“If you are playing audio that is Dolby Digital or DTS 5.1 Surround Sound, make sure your audio subsystem or TV can decode Dolby Digital or DTS.”