# I am a develoer and publisher on Roku，but I can not receive my revenue for two months

**URL:** <https://forum.developer.roku.com/t/i-am-a-develoer-and-publisher-on-roku-but-i-can-not-receive-my-revenue-for-two-months/9221>\
**Category:** Archived\
**Tags:** roku-developer-program\
**Created:** [March 30, 2020, 8:18am UTC](https://forum.developer.roku.com/t/i-am-a-develoer-and-publisher-on-roku-but-i-can-not-receive-my-revenue-for-two-months/9221 "2020-03-30T08:18:56Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![cafei](https://avatars.discourse-cdn.com/v4/letter/c/eb9ed0/32.png) [@cafei](https://forum.developer.roku.com/u/cafei)\
**Post date:** [March 30, 2020, 8:18am UTC](https://forum.developer.roku.com/t/i-am-a-develoer-and-publisher-on-roku-but-i-can-not-receive-my-revenue-for-two-months/9221/1 "2020-03-30T08:18:56Z")

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I am a developer and publisher on Roku platform for three years. here is an urgent problem to ask for your help. I changed my payment information from PayPal to Wire transfer, but now I do not receive revenue for January 2020 and February 2020. What is problem about this ? and is there something wrong about the new payment information ? Please tell me amd I need your help.

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**Author:** ![renojim](https://avatars.discourse-cdn.com/v4/letter/r/ecae2f/32.png) [@renojim](https://forum.developer.roku.com/u/renojim)\
**Post date:** [March 31, 2020, 4:12pm UTC](https://forum.developer.roku.com/t/i-am-a-develoer-and-publisher-on-roku-but-i-can-not-receive-my-revenue-for-two-months/9221/2 "2020-03-31T16:12:26Z")

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Email to [partnersuccess@roku.com](mailto:partnersuccess@roku.com)

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**Author:** ![cafei](https://avatars.discourse-cdn.com/v4/letter/c/eb9ed0/32.png) [@cafei](https://forum.developer.roku.com/u/cafei)\
**Post date:** [April 2, 2020, 8:30am UTC](https://forum.developer.roku.com/t/i-am-a-develoer-and-publisher-on-roku-but-i-can-not-receive-my-revenue-for-two-months/9221/3 "2020-04-02T08:30:10Z")

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I have send an email ，but there is no reply fo long time ~r

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**Author:** ![ioan](https://avatars.discourse-cdn.com/v4/letter/i/bc79bd/32.png) [@ioan](https://forum.developer.roku.com/u/ioan)\
**Post date:** [April 2, 2020, 4:46pm UTC](https://forum.developer.roku.com/t/i-am-a-develoer-and-publisher-on-roku-but-i-can-not-receive-my-revenue-for-two-months/9221/4 "2020-04-02T16:46:11Z")

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Sign up for an account at: [https://partnersuccess.roku.com/hc/en-us](https://partnersuccess.roku.com/hc/en-us)

Leave there a message, they’ll answer you.

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**Author:** ![RokuTomC](https://sea3.discourse-cdn.com/roku/user_avatar/forum.developer.roku.com/rokutomc/32/62_2.png) [@RokuTomC](https://forum.developer.roku.com/u/RokuTomC)\
**Post date:** [April 15, 2020, 11:04pm UTC](https://forum.developer.roku.com/t/i-am-a-develoer-and-publisher-on-roku-but-i-can-not-receive-my-revenue-for-two-months/9221/5 "2020-04-15T23:04:43Z")

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Hi Cafei, have you heard back from Partner Success on this yet? If not, please share the ticket number with me and I will raise it with the team.

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**Author:** ![cafei](https://avatars.discourse-cdn.com/v4/letter/c/eb9ed0/32.png) [@cafei](https://forum.developer.roku.com/u/cafei)\
**Post date:** [April 16, 2020, 3:46am UTC](https://forum.developer.roku.com/t/i-am-a-develoer-and-publisher-on-roku-but-i-can-not-receive-my-revenue-for-two-months/9221/6 "2020-04-16T03:46:47Z")

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No reply for for a long time, what is the ticket number,please ?