# I opened an issue with Partnersuccess April 16, 2020 and I got no answer yet

**URL:** <https://forum.developer.roku.com/t/i-opened-an-issue-with-partnersuccess-april-16-2020-and-i-got-no-answer-yet/9320>\
**Category:** Archived\
**Tags:** roku-developer-program\
**Created:** [May 19, 2020, 12:42am UTC](https://forum.developer.roku.com/t/i-opened-an-issue-with-partnersuccess-april-16-2020-and-i-got-no-answer-yet/9320 "2020-05-19T00:42:30Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![ioan](https://avatars.discourse-cdn.com/v4/letter/i/bc79bd/32.png) [@ioan](https://forum.developer.roku.com/u/ioan)\
**Post date:** [May 19, 2020, 12:42am UTC](https://forum.developer.roku.com/t/i-opened-an-issue-with-partnersuccess-april-16-2020-and-i-got-no-answer-yet/9320/1 "2020-05-19T00:42:30Z")

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I am trying to buy advertising time for my Roku channel and, because I had some questions, I opened a new request with partnersuccess. There are 3 people assigned to the issue, but no responses yet after more than a month. Almost every week I try waking them up with “Any news?” or similar, but no answers or comments from anyone yet.

What should I do? Is there another way to contact them?