logos changing from blue to orange or orange to blue

Archived
1

On my channel on ROKU, I am facing an issue that images color change from blue to orange or orange to blue and it appears to be happening just to the images. And it’s only on certain boxes.

What can be issue?

2

Hi Usman,

Do you have a code sample I can take a look at?

3

“rymawby” wrote:
Hi Usman,

Do you have a code sample I can take a look at?

screen = CreateObject("roBitmap", {width: 1280, height: 720, AlphaEnable: True})
If screen <> Invalid
 screen.Clear(&h00000000)
        If thislogoImageURL <> Invalid And this.bitmaps[this.logoImageURL].bitmap <> Invalid
 screen.DrawScaledObject(1000, 27, 1.0, 1.0, this.bitmaps[this.logoImageURL].bitmap, &hFFFFFFC0)
 End If

This happens to only some boxes that original color of image is blue and on screen it displays orange and vice versa.
Here is original image: https://ibb.co/mT7YrG (Jersey).

4

I used to see this in the past a lot, think it was when I was developing on a Roku 4 back prior to about 6 months ago.
Retrieved Images would load with their inverse colors, usually only the first time they were loaded / displayed, then subsequently they’d display their correct colors.
Chalked it up to a firmware bug and tried to ignore it.  Haven’t seen it recently and suspect the factor was the Roku 4 device…?

5

“joetesta” wrote:
I used to see this in the past a lot, think it was when I was developing on a Roku 4 back prior to about 6 months ago.
Retrieved Images would load with their inverse colors, usually only the first time they were loaded / displayed, then subsequently they’d display their correct colors.
Chalked it up to a firmware bug and tried to ignore it. Haven’t seen it recently and suspect the factor was the Roku 4 device…?
I am facing this issue on Roke 2 and Roku Express devices.

6

Curious - do you have other Roku models that do not show the issue? I’ve been developing on Roku 3 and Ultra for the past 6 months and haven’t been noticing it
Perhaps it’s something about the nature of the images that makes the bug possible or likely?

7

I looked at those images when they were posted here. There was no logic to what was happening -graphics wise. It seems like a firmware issue to me. And given what it’s priority might be, I’d start looking for other solutions.

8

What firmware version is this occurring on. I suspect this may be an issue with 8.0 firmware?

9

“brybott” wrote:
What firmware version is this occurring on. I suspect this may be an issue with 8.0 firmware?
Software version is 7.7.0

10

I was seeing it a year ago, I guess that was 7.0