# No Caption Tracks Available 5.3 **URL:** \ **Category:** Archived\ **Tags:** roku-developer-program\ **Created:** [January 14, 2014, 7:19pm UTC](https://forum.developer.roku.com/t/no-caption-tracks-available-5-3/2741 "2014-01-14T19:19:23Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![coltonoscopy](https://avatars.discourse-cdn.com/v4/letter/c/4da419/32.png) [@coltonoscopy](https://forum.developer.roku.com/u/coltonoscopy)\ **Post date:** [January 14, 2014, 7:19pm UTC](https://forum.developer.roku.com/t/no-caption-tracks-available-5-3/2741/1 "2014-01-14T19:19:23Z")
Hey all! Recently, we’ve noticed that our Roku channel’s caption tracks are no longer showing up when we hit the \* menu. At first, I read the following and thought that it was because we were using SRTs, which sounded like they had been superseded past 3.1: [http://sdkdocs.roku.com/plugins/viewsou … Id=3114451](http://sdkdocs.roku.com/plugins/viewsource/viewpagesrc.action?pageId=3114451) Therefore, we converted one of our SRTs to TTML and updated the feed to test, but the caption track for that video isn’t being detected either. I also made sure to set Closed Captions to “On” instead of “Off” or “Instant Replay”. Here is a sample of what our XML looks like: ```auto Hash Tables http://cdn.cs50.net/2013/fall/shorts/hash_tables/hash_tables-720p.mp4 http://cdn.cs50.net/2013/fall/shorts/hash_tables/lang/en/hash_tables.ttml Talk HD mp4 HD http://cdn.cs50.net/2013/fall/shorts/hash_tables/hash_tables-720p.mp4 mp4 SD http://cdn.cs50.net/2013/fall/shorts/hash_tables/hash_tables-360p.mp4 461 ``` We’re confused as to where we should venture next, as subtitles have worked in the past! We appreciate your help very much. Colton ---
**Author:** ![RokuJoel](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@RokuJoel](https://forum.developer.roku.com/u/RokuJoel)\ **Post date:** [January 14, 2014, 8:10pm UTC](https://forum.developer.roku.com/t/no-caption-tracks-available-5-3/2741/2 "2014-01-14T20:10:46Z")
On firmware newer than 3.1 are you setting videoScreen.ShowSubtitle(true)? Details on how our captions _should_ be working on 5.3 and higher firmware are here: [http://sdkdocs.roku.com/display/sdkdoc/ … on+Support](http://sdkdocs.roku.com/display/sdkdoc/Closed+Caption+Support) There were definitely some caption related bugs in 5.3, hopefully they will all be resolved in the final release of 5.4. Also, for roVideoPlayer, we have a new roCaptionRenderer component: [http://sdkdocs.roku.com/display/sdkdoc/ … onRenderer](http://sdkdocs.roku.com/display/sdkdoc/roCaptionRenderer) Also, not for 3.1, so make sure you check firmware version before calling any of these methods. - Joel ---
**Author:** ![coltonoscopy](https://avatars.discourse-cdn.com/v4/letter/c/4da419/32.png) [@coltonoscopy](https://forum.developer.roku.com/u/coltonoscopy)\ **Post date:** [January 15, 2014, 11:11pm UTC](https://forum.developer.roku.com/t/no-caption-tracks-available-5-3/2741/3 "2014-01-15T23:11:47Z")
Hey RokuJoel, Thanks for the reply! I tried setting video.ShowSubtitle(true), but that didn’t work; however, I noticed your last point about the roCaptionRenderer(). Does this mean that I will be unable to render subtitles without including that component in the source code? i.e., Here’s what my videoScreen code currently looks like: ```auto Function showVideoScreen(episode As Object) if type(episode) <> "roAssociativeArray" then print "invalid data passed to showVideoScreen" return -1 endif port = CreateObject("roMessagePort") screen = CreateObject("roVideoScreen") screen.SetMessagePort(port) screen.SetPositionNotificationPeriod(30) screen.SetContent(episode) screen.ShowSubtitle(true) screen.Show() 'Uncomment his line to dump the contents of the episode to be played 'PrintAA(episode) while true msg = wait(0, port) if type(msg) = "roVideoScreenEvent" then print "showHomeScreen | msg = "; msg.getMessage() " | index = "; msg.GetIndex() if msg.isfullresult() print "Video Completed Playback Normally" RegDelete(episode.ContentId) print "deleted bookmark for playback position" else if msg.isScreenClosed() print "Screen closed" exit while elseif msg.isRequestFailed() print "Video request failure: "; msg.GetIndex(); " " msg.GetData() elseif msg.isStatusMessage() print "Video status: "; msg.GetIndex(); " " msg.GetData() elseif msg.isButtonPressed() print "Button pressed: "; msg.GetIndex(); " " msg.GetData() elseif msg.isPlaybackPosition() then nowpos = msg.GetIndex() RegWrite(episode.ContentId, nowpos.toStr()) else print "Unexpected event type: "; msg.GetType() end if else print "Unexpected message class: "; type(msg) end if end while End Function ``` ---
**Author:** ![RokuJoel](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@RokuJoel](https://forum.developer.roku.com/u/RokuJoel)\ **Post date:** [January 16, 2014, 12:38am UTC](https://forum.developer.roku.com/t/no-caption-tracks-available-5-3/2741/4 "2014-01-16T00:38:12Z")
roCaptionRenderer is for use with roScreen and roVideoPlayer, for roVideoScreen, you shouldn’t need to use that. I believe what you are seeing is a bug in 5.3, as I said should be resolved soon when 5.4 is released. There is a patch we can distribute to your users in the mean time if they are complaining, you need to email us a list of users serial numbers (from Settings, About) and we can allocate the patch to those devices. - Joel ---
**Author:** ![coltonoscopy](https://avatars.discourse-cdn.com/v4/letter/c/4da419/32.png) [@coltonoscopy](https://forum.developer.roku.com/u/coltonoscopy)\ **Post date:** [January 16, 2014, 1:17am UTC](https://forum.developer.roku.com/t/no-caption-tracks-available-5-3/2741/5 "2014-01-16T01:17:40Z")
Hey Joel, Okay, I see… thank you very much for your information! I will wait until Version 5.4 comes out and test to see if things are working properly by then. Best, Colton ---
**Author:** ![adrianc1982](https://avatars.discourse-cdn.com/v4/letter/a/5f8ce5/32.png) [@adrianc1982](https://forum.developer.roku.com/u/adrianc1982)\ **Post date:** [August 29, 2014, 7:26pm UTC](https://forum.developer.roku.com/t/no-caption-tracks-available-5-3/2741/6 "2014-08-29T19:26:10Z")
> “RokuJoel” wrote: > roCaptionRenderer is for use with roScreen and roVideoPlayer, for roVideoScreen i cant get my events to show up with image canvas could you help? ```auto port = CreateObject("roMessagePort") canvas = CreateObject("roImageCanvas") canvas.SetMessagePort(port) canvas.SetLayer(0, { color: "#00000000", CompositionMode: "Source" }) canvas.SetRequireAllImagesToDraw(true) canvas.SetLayer(1, canvasItems) canvas.SetLayer(2, canvasItems2) captions = m.player.GetCaptionRenderer() captions.SetScreen(canvas) captions.SetMode(1) captions.SetMessagePort(port) captions.ShowSubtitle(true) ``` nothing shows up on if type(msg) = “roCaptionRendererEvent” only videoplayer events and imagecanvas events, any ideas?