Notice: ** Bug in Private Channel Publishing **

Archived
1

Hello,

We are currently seeing some issues with adding and removing private channels this week - once a user removes a private channel, it may not be possible to add it back to their device. Currently there is a fix scheduled in a batch with some other bug-fixes, for Friday release, but we are hoping to get this particular fix pushed out faster, as soon as testing completes.

  • Joel
2

A bug fix was pushed out this morning and this issue appears to be resolved.

Thanks for your patience,

  • Joel
3

Thanks for the update.

4

Hello! I’m still get those message on the add private channel screen:
“This Channel Is Not Available In Your Area”.
I get this message on all the channels I’m trying to add.
Thanks!

5

“nafanja” wrote:
Hello! I’m still get those message on the add private channel screen:
“This Channel Is Not Available In Your Area”.
I get this message on all the channels I’m trying to add.
Thanks!

Are you located in the USA? Which channels are giving you that error?

  • Joel
6

“RokuJoel” wrote:

Are you located in the USA? Which channels are giving you that error?

  • Joel

I’m in Israel. I’ve tried:
ITPC
H9DWC
TVTEKA
CNNI
KosherMetalRoku
IFUIN
and some others..

7

Hello,

I have a problem publishing a new package to an existing private channel of mine. The bug is that the unpublished package has been in the “publishing” status for almost a day now, and the publish button is not active(green) on the website. The private channel is: Railscasts(Free), URL: https://owner.roku.com/Developer/Apps/Packages/11874.

Can anybody know what I’m doing wrong?

Thanks,
Michel.

8

I have had the same problem with the conservativechannel. Something is wrong. It needs to be fixed. Normally I could add a station package it then upload it to roku and everything worked fine. What did someone do and how did the “bug” get into the private channel publishing? As of now I can’t update anything.

9

What was fixed? Will an uploaded package work now?

10

We hope to have a patch in place by Monday afternoon for this issue.

  • Joel
11

Any traction on the patch? I still cannot upload a new package to my private channel and publish it.

12

Try it now, I’ve published your update. The patch doesn’t unstick stuck channels, just (hopefully) prevents them getting stuck in the first place.

  • Joel
13

Thanks. It worked.