# Recommended: Please add HD/FHD channel store screenshots

**URL:** <https://forum.developer.roku.com/t/recommended-please-add-hd-fhd-channel-store-screenshots/6015>\
**Category:** Archived\
**Created:** [January 11, 2018, 11:53pm UTC](https://forum.developer.roku.com/t/recommended-please-add-hd-fhd-channel-store-screenshots/6015 "2018-01-11T23:53:17Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![casbboy](https://avatars.discourse-cdn.com/v4/letter/c/eada6e/32.png) [@casbboy](https://forum.developer.roku.com/u/casbboy)\
**Post date:** [January 11, 2018, 11:53pm UTC](https://forum.developer.roku.com/t/recommended-please-add-hd-fhd-channel-store-screenshots/6015/1 "2018-01-11T23:53:17Z")

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How do I do that?

I see that it wants screenshots, but the only one I can make is the generated one. How do I go about getting screenshots in HD and FHD? I don’t want to take a picture of my TV with my phone, as that looks like crap.

Cheers  
Ryan

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**Author:** ![rovidx\_media](https://avatars.discourse-cdn.com/v4/letter/r/cab0a1/32.png) [@rovidx\_media](https://forum.developer.roku.com/u/rovidx_media)\
**Post date:** [January 12, 2018, 2:54am UTC](https://forum.developer.roku.com/t/recommended-please-add-hd-fhd-channel-store-screenshots/6015/2 "2018-01-12T02:54:59Z")

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In your web browser go to the IP address of your Roku. It will ask for a username and password. The username is “rokudev” and the password was set when you enable the developer mode on that device.

Once the page has loaded go to “Utilities” and then click “Screenshot”. This will take a screenshot of what ever is on your app at the time. Then right click on the image and choose “Save As…”

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**Author:** ![casbboy](https://avatars.discourse-cdn.com/v4/letter/c/eada6e/32.png) [@casbboy](https://forum.developer.roku.com/u/casbboy)\
**Post date:** [January 12, 2018, 6:15am UTC](https://forum.developer.roku.com/t/recommended-please-add-hd-fhd-channel-store-screenshots/6015/3 "2018-01-12T06:15:51Z")

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I thought that was only with SDK, and not direct publisher.

Cheers!  
Ryan

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**Author:** ![casbboy](https://avatars.discourse-cdn.com/v4/letter/c/eada6e/32.png) [@casbboy](https://forum.developer.roku.com/u/casbboy)\
**Post date:** [January 12, 2018, 6:43am UTC](https://forum.developer.roku.com/t/recommended-please-add-hd-fhd-channel-store-screenshots/6015/4 "2018-01-12T06:43:11Z")

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Ahhh.

Nevermind, I see it now.

Cheers!  
Ryan

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**Author:** ![casbboy](https://avatars.discourse-cdn.com/v4/letter/c/eada6e/32.png) [@casbboy](https://forum.developer.roku.com/u/casbboy)\
**Post date:** [January 12, 2018, 7:10am UTC](https://forum.developer.roku.com/t/recommended-please-add-hd-fhd-channel-store-screenshots/6015/5 "2018-01-12T07:10:13Z")

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Actually, I take that back.

It takes a screenshot no problem if I’m on the home screen. But if I open up my Direct Publisher app, and try to take a screenshot, it just says “Screenshot Ok”, but doesn’t show a screenshot. The image area has nothing in it.

But, if I exit the app, go to home page, and say screenshot, it works.

What gives?

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**Author:** ![rovidx\_media](https://avatars.discourse-cdn.com/v4/letter/r/cab0a1/32.png) [@rovidx\_media](https://forum.developer.roku.com/u/rovidx_media)\
**Post date:** [January 12, 2018, 7:48pm UTC](https://forum.developer.roku.com/t/recommended-please-add-hd-fhd-channel-store-screenshots/6015/6 "2018-01-12T19:48:52Z")

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> “casbboy” wrote:  
> Actually, I take that back.
> 
> It takes a screenshot no problem if I’m on the home screen. But if I open up my Direct Publisher app, and try to take a screenshot, it just says “Screenshot Ok”, but doesn’t show a screenshot. The image area has nothing in it.
> 
> But, if I exit the app, go to home page, and say screenshot, it works.
> 
> What gives?  
> You know, it’s been so long since I had done it, I had it wrong. In DP dashboard go to “Screenshots” and click the “Auto Generate” button. Looks like it only generates 1 image, but I don’t remember seeing this option when I set up the DP channel. Maybe it’s new?

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**Author:** ![casbboy](https://avatars.discourse-cdn.com/v4/letter/c/eada6e/32.png) [@casbboy](https://forum.developer.roku.com/u/casbboy)\
**Post date:** [January 12, 2018, 9:46pm UTC](https://forum.developer.roku.com/t/recommended-please-add-hd-fhd-channel-store-screenshots/6015/7 "2018-01-12T21:46:53Z")

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The auto-generate does make one screenshot, But Roku itself complains that the Screenshot is not HD. Why not take an HD screenshot then?

The dev mode in the device itself can take home screenshots all day, just not when an app is open. So not getting the point of that option either.

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**Author:** ![rovidx\_media](https://avatars.discourse-cdn.com/v4/letter/r/cab0a1/32.png) [@rovidx\_media](https://forum.developer.roku.com/u/rovidx_media)\
**Post date:** [January 13, 2018, 12:10am UTC](https://forum.developer.roku.com/t/recommended-please-add-hd-fhd-channel-store-screenshots/6015/8 "2018-01-13T00:10:20Z")

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> “casbboy” wrote:  
> So not getting the point of that option either.  
> Welcome to the wonderful world that is direct publisher. They really should have slapped a “Beta” sticker on it because it has some weird requirements and bugs

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**Author:** ![michael63701](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@michael63701](https://forum.developer.roku.com/u/michael63701)\
**Post date:** [February 3, 2018, 7:03pm UTC](https://forum.developer.roku.com/t/recommended-please-add-hd-fhd-channel-store-screenshots/6015/9 "2018-02-03T19:03:20Z")

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I’m having the same issue and I’m SDK. Takes the home page but not in the app.

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**Author:** ![NB](https://avatars.discourse-cdn.com/v4/letter/n/54ee81/32.png) [@NB](https://forum.developer.roku.com/u/NB)\
**Post date:** [February 25, 2018, 9:35pm UTC](https://forum.developer.roku.com/t/recommended-please-add-hd-fhd-channel-store-screenshots/6015/10 "2018-02-25T21:35:42Z")

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> “michael63701” wrote:  
> I’m having the same issue and I’m SDK. Takes the home page but not in the app.  
> to take screenshot of SDK channel, it has to be side-loaded (the one that’s at the very end of the list in Home screen and identifies itself as “dev” on \* click), can’t do it for the published one.

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**Author:** ![NB](https://avatars.discourse-cdn.com/v4/letter/n/54ee81/32.png) [@NB](https://forum.developer.roku.com/u/NB)\
**Post date:** [February 25, 2018, 9:37pm UTC](https://forum.developer.roku.com/t/recommended-please-add-hd-fhd-channel-store-screenshots/6015/11 "2018-02-25T21:37:56Z")

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> “casbboy” wrote:  
> The auto-generate does make one screenshot, But Roku itself complains that the Screenshot is not HD. Why not take an HD screenshot then?  
> Sorry, not sure what does that mean - can you please explain, with more details?  
> (perhaps snapshots? upload to [imgur.com](http://imgur.com) to include in post here)

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<div class="post-metadata">

**Author:** ![casbboy](https://avatars.discourse-cdn.com/v4/letter/c/eada6e/32.png) [@casbboy](https://forum.developer.roku.com/u/casbboy)\
**Post date:** [March 15, 2018, 9:30pm UTC](https://forum.developer.roku.com/t/recommended-please-add-hd-fhd-channel-store-screenshots/6015/12 "2018-03-15T21:30:16Z")

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The screenshot only takes one screenshot, I’d like to have more than one (like other channels). Plus, the screenshot is not in HD. And, the screenshot shows an old version of the main page, so not sure why that is either. Would prefer to take screenshots and have them show up the way it should, instead of “Screenshot Okay” and then nothing to show.
