# Roku ads not showing on my public channel

**URL:** <https://forum.developer.roku.com/t/roku-ads-not-showing-on-my-public-channel/5043>\
**Category:** Archived\
**Created:** [December 5, 2017, 1:24am UTC](https://forum.developer.roku.com/t/roku-ads-not-showing-on-my-public-channel/5043 "2017-12-05T01:24:35Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![ashokiptv](https://avatars.discourse-cdn.com/v4/letter/a/e9bcb4/32.png) [@ashokiptv](https://forum.developer.roku.com/u/ashokiptv)\
**Post date:** [December 5, 2017, 1:24am UTC](https://forum.developer.roku.com/t/roku-ads-not-showing-on-my-public-channel/5043/1 "2017-12-05T01:24:35Z")

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Hi,  
My app approved and published on November 5th and right now my app got more than 2000 users/installs. But till now i didnt saw any ads. I published it using ROkus Direct publisher and still im seeing rokus sample ads. I send lot of emails to them But There is no response from them. Can anyone help me to fix my issue

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**Author:** ![fyb3roptik](https://sea3.discourse-cdn.com/roku/user_avatar/forum.developer.roku.com/fyb3roptik/32/170_2.png) [@fyb3roptik](https://forum.developer.roku.com/u/fyb3roptik)\
**Post date:** [December 5, 2017, 5:16am UTC](https://forum.developer.roku.com/t/roku-ads-not-showing-on-my-public-channel/5043/2 "2017-12-05T05:16:41Z")

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Email this guy: [email=kandersson@roku.com:n3cqptln]kandersson@roku.com[/email:n3cqptln]

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**Author:** ![37mediagroup](https://avatars.discourse-cdn.com/v4/letter/3/f17d59/32.png) [@37mediagroup](https://forum.developer.roku.com/u/37mediagroup)\
**Post date:** [December 6, 2017, 6:15pm UTC](https://forum.developer.roku.com/t/roku-ads-not-showing-on-my-public-channel/5043/3 "2017-12-06T18:15:04Z")

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I would think seeing Roku sample ads at least proves there are ads showing. Probably just backfill & $0 spots. It could be the channel needs a certain amount of time or installs before advertisers agree to show ads. Keep tuning in. Also, email the kanderson & ask to receive weekly or monthly RAF reports.

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**Author:** ![rovidx\_media](https://avatars.discourse-cdn.com/v4/letter/r/cab0a1/32.png) [@rovidx\_media](https://forum.developer.roku.com/u/rovidx_media)\
**Post date:** [December 6, 2017, 7:23pm UTC](https://forum.developer.roku.com/t/roku-ads-not-showing-on-my-public-channel/5043/4 "2017-12-06T19:23:58Z")

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~~Avoid Roku Ads… They owe us quite a bit of money and so far they haven’t paid a dime. And we’re not the only ones.~~

They fixed everything up today. Just a lack of communication… hopefully that is fixed going forward.

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**Author:** ![mosafer](https://avatars.discourse-cdn.com/v4/letter/m/7feea3/32.png) [@mosafer](https://forum.developer.roku.com/u/mosafer)\
**Post date:** [December 7, 2017, 5:09pm UTC](https://forum.developer.roku.com/t/roku-ads-not-showing-on-my-public-channel/5043/5 "2017-12-07T17:09:13Z")

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> “Pasnow” wrote:  
> I would think seeing Roku sample ads at least proves there are ads showing. Probably just backfill & $0 spots. It could be the channel needs a certain amount of time or installs before advertisers agree to show ads. Keep tuning in. Also, email the kanderson & ask to receive weekly or monthly RAF reports.  
> Yes it takes some times to see real ads.  
> For me RAF report doesn’t show the right number (I think) usually one tenth of real ad.

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**Author:** ![mosafer](https://avatars.discourse-cdn.com/v4/letter/m/7feea3/32.png) [@mosafer](https://forum.developer.roku.com/u/mosafer)\
**Post date:** [December 7, 2017, 5:13pm UTC](https://forum.developer.roku.com/t/roku-ads-not-showing-on-my-public-channel/5043/6 "2017-12-07T17:13:14Z")

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> “rovidx\_media” wrote:  
> **Avoid Roku Ads** … They owe us quite a bit of money and so far they haven’t paid a dime. And we’re not the only ones.  
> I did not get 3rd quarter’s revenue too. 😞 After contacting Roku Desk, I get this:  
> " Regarding ad revenue - we have been integrating new systems, and are working hard to resolve payment delays. Our goal is to establish a system in which all payments are distributed with accuracy, and in a timely manner."

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**Author:** ![37mediagroup](https://avatars.discourse-cdn.com/v4/letter/3/f17d59/32.png) [@37mediagroup](https://forum.developer.roku.com/u/37mediagroup)\
**Post date:** [December 7, 2017, 5:58pm UTC](https://forum.developer.roku.com/t/roku-ads-not-showing-on-my-public-channel/5043/7 "2017-12-07T17:58:13Z")

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> “rovidx\_media” wrote:  
> **Avoid Roku Ads** … They owe us quite a bit of money and so far they haven’t paid a dime. And we’re not the only ones.  
> Thanks, me too. Any luck in going with anyone else? I contacted one or two & never heard back, and one contacted me but after quite a few discussions turns out they wanted me to insert code in. I explained that can’t be done with a DP site, only SDK. They weren’t able to give just an Ad Server URL.

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**Author:** ![coskel](https://sea3.discourse-cdn.com/roku/user_avatar/forum.developer.roku.com/coskel/32/91_2.png) [@coskel](https://forum.developer.roku.com/u/coskel)\
**Post date:** [December 12, 2017, 1:14pm UTC](https://forum.developer.roku.com/t/roku-ads-not-showing-on-my-public-channel/5043/8 "2017-12-12T13:14:54Z")

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Where do I find the RAF report?

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**Author:** ![37mediagroup](https://avatars.discourse-cdn.com/v4/letter/3/f17d59/32.png) [@37mediagroup](https://forum.developer.roku.com/u/37mediagroup)\
**Post date:** [December 13, 2017, 7:15pm UTC](https://forum.developer.roku.com/t/roku-ads-not-showing-on-my-public-channel/5043/9 "2017-12-13T19:15:47Z")

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> “coskel” wrote:  
> Where do I find the RAF report?  
> Email this guy: [email=kandersson@roku.com:1l1g2win]kandersson@roku.com[/email:1l1g2win]  
> Mention your channel name, email address you login to the developer portal with tied to your channel, and how often you would like to receive it, daily weekly, or monthly. I know it sounds exciting but I wouldn’t advise getting it daily, at all. I do it weekly & tbh after getting a few I’m probably better off with just monthly, but I wouldn’t want to bother him. Get it weekly or monthly, imho unless you’re a large channel like Crackle or something (who probably has their own ad server anyway) you wouldn’t need it nor look at it daily.
