Our channel has been working great since we launched (about 6 months ago) Now all of a sudden Roku cannot ingest our new videos, we get an error: No valid items were found in the feed
65 items have error: Thumbnail could not be downloaded.
We are a wordpress site ibtv.us and use WP Smart plugin. Went though support and all is good with WP Smart and our cdn host. Our internet provider is Comcast and I get nowhere with their support. Anyone familiar with this error and can help give some guidance?
Any help would be appreciated.
Thank you all.
It would be helpful to see your feed file.
I probably mentioned this in support but did you enable Jetpack and the speed up images function?
WP hosts are notorious for blocking hot-linking.
