Subtitles are not retained on the O.S8.2 on Roku TV

Archived
1

Hi,
On OS 8.2 Roku TVs, Subtitles are not retained on the screen but disappear immediately after appearing. Other devices and OS versions are working fine. Is there any particular setting that need to be set for OS8.2 ?? (setting subtitles in .srt format)

regards,
GM

2

Can you post a sample of your SRT files? I’d fixed an issue with TTML timestamp parsing for 8.2/9.0, but hadn’t touched the SRT parser. Is your app using SDK1 or SceneGraph?

3

Thanks for the info.
I cant share the .srt here, so I have DMed you the channel details/srt sample. please let me know if you have received it.
This is a Scenegraph channel.

regards,
GM