Hello,
I created a new public channel for 3AngelsLive.
Channel Name: Three Angels Live
Visibility Public
Vanity Access Code threeangelslive
This is the message I got from Roku:
Your channel has been submitted for approval. If necessary, you can cancel the submission.
We will notify you when/if channel is approved.
Thank you
It has been over a month now. And Roku still labels it as “publishing” why is this??
Hi, we’ve tried to contact you repeatedly and received no response. Please fill out the channel publishing questionnaire that we emailed you a link to, and you will have to hit the Submit button again in your account.
Hi Joel,
We are the developers behind 3angelslive and have not received a channel publishing questionnaire via the email on our developer account (support@eyepartner.com).
Also, there is no mention of a questionnaire as part of the process when doing the submission from the account dashboard. If this is a necessary step, please resend it or make it available through the dashboard.
Thank you,
Alex
It was sent to the developer email address, remus . cretu @ eyepartner . com on 3/1, 3/8, 3/20 and 3/22/2012. I’ll resend to the support email address you posted. The questionnaire is sent out after the channel has been submitted.
Hi Joel,
We still have not received anything at the address support@eyepartner.com
Could you please verify when it is sent?
Thank you
Alex
Sent you an email.
-Joel.
hello, I have the same problem…I submitted the channel ankerberg 1 month ago and have not heard anything. I checked my email for a questionnaire email, but there is nothing.
