Hi All,
I am looking for insight on implementing the Enhanced Subscription Recovery which is required for SVOD channels by October 1, 2024.
From what I understand, regardless of your monthly views this is required for all SVOD channels. Can someone provide further info if and how they implemented this successfully?
Thank you.
Does anyone here have any info on this problem? Or any comments?
I have free channels and a few subscription channels. My subscription channels are small but it seems all channels using RokuPay will need to implement this. I’ve added a screenshot. It talks about large channels with over 5 million views in 3 months are required and new channels projected to reach that. Then it says ALL subscription channels.
Also,I’m thinking there used to be lots more people that used to use this forum. Is it just me or has anyone else also noticed this? Is there another forum online that ROKU developers are using more?
Let me know or DM me if you have info on it. I’d appreciate it.
So no one has any input on the October requirements and how to implement? My subscription channels are small but I’m trying to find out how to meet the requirements.
Can someone offer any assistance on this subject?
Thank you.
Hello?
Can anyone shed some light on this and how to do this?
Thank you
https://developer.roku.com/videos/demos/enhanced-sub-recovery.md
Hello there,
Yes, it’s a new certification requirement. You will find option for Subscription Recovery in developer dashboard.
Have you watched the video and tried to implement what hurdle are you facing implementing this.
Hi,
I’ve watched the video but just not sure how to implement it. I’m more of a video person than a coding person. I’ve had some great people help me along the way in this journey.
I always get confused on knowing where in the code to place things. The video seems to be aimed at people that already know coding and not an instructional, but maybe it’s just me that doesn’t get it.
I’ve read over the documentation and I see sections of coding:
function DoRecovery()
request = {}
request.command = "DoRecovery"
m.store = CreateObject("roSGNode", "ChannelStore")
m.store.observeField("requestStatus", "onRequestStatus")
m.store.request = request
end function
function onRequestStatus()
print "onRequestStatus"
requestStatus = m.store.requestStatus
if requestStatus = Invalid
print "Invalid requestStatus"
print "DoRecovery failed"
else if requestStatus.status <> 1
print "DoRecovery failed: status:", requestStatus.status
else
print "command", requestStatus.command
print "requestStatus.statusMessage", requestStatus.statusMessage
print "requestStatus.result.recoveryStatus", requestStatus.result.recoveryStatus
for each product in requestStatus.result.recoveryProducts
print "productInRecovery:", product
end for
end if
end function
{
"customerId": "9aa37bd6f970578294cea4783af08560",
"transactionType": "GraceInitiated",
"transactionId": "024d4e1f-c7b6-11ee-afbe-0a58a9feaca8",
"channelId": "3605562",
"productCode": "0fCsu09EGS5C6OHlEUnz_MonthlySub",
"productName": "0fCsu09EGS5C6OHlEUnz_MonthlySub",
"originalTransactionId": "024d4e1f-c7b6-11ee-afbe-0a58a9feaca8",
"originalPurchaseDate": "2024-01-12T01:45:36Z",
"eventDate": "2024-02-10T01:45:39Z",
"expirationDate": "2024-02-10T01:45:36Z",
"comments": "Subscription is in dunning state",
"responseKey": "163792dbc7b611eeafbe0a58a9feaca8",
"isFreeTrial": false
}
{
"customerId": "9d425957549250dcba71e03dacf426b5",
"transactionType": "GraceRecovered",
"transactionId": "f0864331-c7b6-11ee-a3c4-0a58a9fead9c",
"channelId": "3193830",
"productCode": "PPfCfuZMf3TOXBBl3Ttu_MonthlySub",
"productName": "PPfCfuZMf3TOXBBl3Ttu_MonthlySub",
"originalTransactionId": "d4c4da85-c7b6-11ee-a3c4-0a58a9fead9c",
"originalPurchaseDate": "2024-01-12T01:51:39Z",
"eventDate": "2024-02-10T01:51:46Z",
"expirationDate": "2024-03-10T01:51:39Z",
"comments": "Subscription recovered from dunning state.",
"responseKey": "d915ab762a3752e7bf112e7903958f52",
"isFreeTrial": false
}
{
"customerId": "8446ceff30e952349bcd9d3b78bc94a0",
"transactionType": "OnHoldInitiated",
"transactionId": "ed0ca6b7348411ed84a30a58a9feaec5",
"channelId": "1688604",
"productCode": "VR8IqPLBJ7VeWD7bvIHH_MonthlySub",
"productName": "VR8IqPLBJ7VeWD7bvIHH_MonthlySub",
"originalTransactionId": "df10f029-3484-11ed-b4bf-0a58a9feacbc",
"originalPurchaseDate": "2022-08-14T23:28:23Z",
"eventDate": "2022-09-14T23:28:24Z",
"expirationDate": "2022-09-13T23:28:23Z",
"comments": "Subscription is in Passive OnHold state",
"responseKey": "ed0ca6b7348411ed84a30a58a9feaec5",
"isFreeTrial": false
}
{
"customerId": "8446ceff30e952349bcd9d3b78bc94a0",
"transactionType": "OnHoldRecovered",
"transactionId": "b466213697aa59a4ac53804daa1272bc",
"channelId": "1688604",
"productCode": "VR8IqPLBJ7VeWD7bvIHH_MonthlySub",
"productName": "VR8IqPLBJ7VeWD7bvIHH_MonthlySub",
"originalTransactionId": "df10f029-3484-11ed-b4bf-0a58a9feacbc",
"originalPurchaseDate": "2022-08-14T23:28:23Z",
"eventDate": "2022-09-14T23:28:29Z",
"expirationDate": "2022-10-14T23:28:09Z",
"comments": "Subscription recovered from Passive OnHold state.",
"responseKey": "b466213697aa59a4ac53804daa1272bc",
"isFreeTrial": false
}
But knowing where these get added to is one of my problems in comprehending how-to get it done. Would these go into a single brs file and the function go in the main.brs? Forgive my lack of knowing as I navigate this.
Thanks in advance for any and all input.
If you don’t know then it’s better to not implement by yourself. We cannot tell you accurately to put what files where.
It’s better to pay someone to implement this.
Hopefully I can find someone.
I am happy to help, dm for help
@ben9000 Thank you.
I may have part of it figured out after working on it last night further.. Going to zip and try it and then will DM you.
Nope, nothing but errors.
I definitely need help before going nuts…ugh
Any suggestions where to begin? I’m starting over with my original files. This channel opens up directly to a live stream.
My files are:
manifest
source folder main.brs
components folder RokuSignUp.brs, HomeScene.brs, backdialog.brs
Thank you for any info.
