Hi! We have been humming along for years and now all of a sudden, every video URL is unreachable. We have spot tested a few links and do not see anything wrong. We have read some other posts out here that state it will either correct itself or that it is some permissions. We are at a complete loss of how to fix this. Any help would be most appreciated. Thx!
I have seen that one time before and yes, it did seem to correct itself. Do I need to report something to someone? This has been this way for too long 
A few of us notified Roku’s Partner Success & they said they’re ‘looking into it’. Seemed genuine but with all that’s going on & quarantining etc, who’s to say how much ability they have to address it, as well as the standard ‘how big an issue is this really for them’? (Meaning, could take a few more days or so)
For what its worth, I believe most of us its been about a week. Hopefully yours hasn’t been longer when you say “This has been this way for too long”. Its understandable if thats too long for you. For me not sure what’ll shock me anymore with this. They had a blackout for what, 6 weeks from Thanksgiving to NYE without bothering to post about it onto the boards. Now, once again, 3months later here we are.
I have the same message (url is unreachable) for feeds that were working fine before. A week is way too long for tech response on this and no update /ETA for resolution. Seems kinda whack.
Trying pcloud rather than vimeo. I was told to use the Public Folder and “direct link”. Waiting for Roku to refresh the Feed Status.
Pcloud worked, my feeds are working now and the channel is working again. Short term solution until Vimeo and Roku get their act together …
Hi @Trigold
to have access to the direct link to put on roku, do you have to be a subscriber? or to use the free 10gb plan, I didn’t find the direct link.
thank you
@luiznicolau - Yes, had to sign up for a plan. It defaults to an expensive plan, but there is a 1 year plan with 2 TB that is around US$95+/- .
Did you ever see a solution to this? My feed just threw this error yesterday.
Hi Mike:
I moved all my content to pcloud and put in new links from there. You have to pay (but there is one plan that is around $95 for a year). You need the Public Folder which comes with paid plan. Upload into the Public Folder and then there is a “SHARE” button for the title - click the direct link. It worked.
Vimeo got resolved finally earlier this week and then went down again yesterday, and I had to scramble to get new titles in pcloud as well. Good luck - back up to somewhere else and keep watching your feed if you use Vimeo.
Mine is down again “Required video url is unreachable.” anyone else seeing this?
Roku did finally email me back yesterday and said, like was already mentioned, it is an issue with Vimeo, and they are hoping to have a solution soon.
I have been experiencing this same problem since the beginning of this month. The videos are hosted in a showcase on Vimeo. For the past several months I have had to add the direct video links from Vimeo to the json file I give Roku. The last attempt was to use a json file that was created by an online software my company uses to combine captions with the Vimeo videos. I have reached out to our IT person for help and to Roku, but just get advice to try the stream tester tool. If anyone else has experienced this error and knows of a remedy, I would be very grateful. Thanks.
You need to use a specific Vimeo link. Click Settings > Advanced Settings, then click Distribution on the left. Scroll all the way down, and copy one of those links.
(You need a paid VImeo account to access this, I don’t think its available on free Vimeo)
