Help With Internal Server Error 500

Archived
1

I’m trying to sign up to partner payouts…I clicked on verify entity & then I keep getting an internal server error 500…I keep refreshing but the error doesn’t go away. This has bee happening for days.

2

it’s Actually Internal Server Error 500

3

Hi @msmastafoxx ,

A warm welcome to the Roku Community!

We understand that you have encountered an error message. As the error name implies, there is a general problem with the website’s server. More than likely, this means there’s an issue or temporary glitch with the website’s programming.

However, you can try some troubleshooting steps here:

  1. Try reloading the page.
  2. Clear your browser’s cache and cookies.
  3. Check for a permissions error.
  4. Visit the website using another network.
  5. Repair the database or fix the database credentials.

Please keep us posted on how it goes.

All the best,

Chel

4

Thank You I Tried All Of Your Steps & I Still Get That Error & I Can’t Move Forward To The Next Step

5

Hi @msmastafoxx ,

Thanks for keeping us posted!

Have you tried using another browser (Firefox, Opera, Microsoft Edge, etc.) to see if there are any differences?

Please keep us posted!

Regards,

Rey