Need Roku Consultant Help

Archived
1

Having trouble with my custom Roku channel app that keeps crashing when users try to launch it. The app works fine in the Roku simulator but crashes immediately on actual devices with a generic error message.

Built the channel using BrightScript and it passed basic validation, but something is wrong when it runs on real hardware. App just shows loading screen then goes back to home. Need someone who knows Roku development to help debug this.

Have to get this channel working by Thursday for our content launch.

2

@MarthaGUI6

This is better suited for the Developer section

3

What “Roku simulator” are you talking about? This one ?

You’ll need to set up developer mode on a Roku, telnet into it, and sideload the app to monitor the telnet logs to see what the crash is.

It might also be worth opening your app in the BrightScript Language extension for VSCode to see if there are any helpful diagnostics that might give you more insight.