alx
December 31, 2016, 6:11pm
1
I’m new to to roku development and are having trouble adding a new private test channel on roku web site.
Using the Vanity Access Code or the Access Code always gives me the error:
“The channel code provided is not associated with a valid channel.”
Any idea of what I might be missing?
EnTerr
December 31, 2016, 7:23pm
2
Are there are players attached to that very account? Is the channel allowed for all countries (or at least for account’s country)?
I memory serves me, i have seen idiotic behavior (i.e. error massage making no sense) in such cases.
alx
January 2, 2017, 5:30pm
3
Yes, there are two players attached to that account. And United States is selected on the channel store.
EnTerr
January 2, 2017, 7:14pm
4
Did you press the button to “publish” the pvt channel?
If yes and no-go, next step… email Roku support @ developer @ roku.com
alx
January 3, 2017, 3:39am
5
Yes, I have pressed the “publish” button.
alx
January 4, 2017, 10:29pm
6
Does anyone know where I can get help with publishing a private channel? I have tried contacting support and developer @ roku.com with no luck.
EnTerr
January 4, 2017, 11:16pm
7
keep emailing, daily if need be. if they don’t respond within 1-2 days to a particular email, consider it lost - they’ll never “get back to it”