My JSON feed used to update just fine, but it hasn’t since “06/09/2020 11:00AM”
In the Dashboard the only option to view for the feed status is “Published Version” - so how would anybody ever be able to tell if there was something wrong with the feed is the feed ingest errors aren’t even possible to view anymore?!
The feed URL loads fine and contains the maximum 600 items:
Here’s an interim update. I just went and looked at the channel settings and there was a green check mark beside the “Support Information” section. I went and looked at it and changed nothing. Then I clicked Save and it updated to version 46 of the channel.
Just looking now the Feed Status now says: 06/14/2020 09:30AM
So hopefully the latest feed updates are visible to everybody when they check now.
It would be nice to know what causes such problems. Is the Direct Publisher code being played with or what?
It updated on the 14th when I did a channel update and it then incremented the channel version. It didn’t continue to update though (with the regular 3-4 checks per day). I just had to do another channel update to get the latest feed to be checked and “ingested”.
In the Developers “Dashboard” I just went to “Manage My Channels” and looked at “Preview and Update”. I looked at the “Feed Status” and then went to “Preview and Publish” and there was a green check mark in “Support Information” (like something had been updated. I look in there and nothing had changed (in Support Information) so just clicked the Save button and then Published it (again).
BUT, I see right now that the feed ingesting updates seem to have started up again. There has been a new Feed Status update since the one yesterday when I republished the channel. It automatically checked again this morning at 9AM. So maybe it is working right again. (???)