Roku Published Channel not displaying updates

Hello,
I have two channels, one published and one unpublished. On the published one, when I update the json feed, and wait a couple hours, the feed status shows that it ingested that item. But the channel never shows the updates. With the unpublished channel, pulling from the same json file, when I click refresh now, and wait a few minutes, I can see in feed status that it ingested them item and the changes are reflected onto the channel. Why is the changes only showing on the unpublished channel?

Thanks,
Mike

Where do you host your feed file, and, do you use caching?

“Baradanikto” wrote:
Where do you host your feed file, and, do you use caching?
Hello,
Sorry for the late reply. I host the file on my website server. Caching is disabled.

Are you absolutely certain that the feed file is the same for both channels? Sometimes, a category or play list error can cause a missing video.

“Baradanikto” wrote:
Are you absolutely certain that the feed file is the same for both channels? Sometimes, a category or play list error can cause a missing video.
I am 100% sure it is the same file. I have checked numerous times.

Are you specifying your categories in the feed file, or, in the developer portal? If you’d like, I can use the software I wrote to validate your feed file. Other than that, I’m drawing a blank as the reason for your problem.

“Baradanikto” wrote:
Are you specifying your categories in the feed file, or, in the developer portal? If you’d like, I can use the software I wrote to validate your feed file. Other than that, I’m drawing a blank as the reason for your problem.
If you could verify it, that would be great. I am putting the categories in the feed file.
JSON Feed:
https://www.wcat-tv.org/wp-json/tv/roku/

I loaded your feed file using my software. The only complaint was:

Empty ‘tv special’ object found in feed file.
I’m not sure if that’s enough to cause your problem. However, having an empty json object seems like a potential problem waiting to happen. If the object is empty, it really shouldn’t be in the feed file since all it can do is cause confusion. And, I don’t know if the Roku validation rules are different for an unpublished channel vs. a published one.

“Baradanikto” wrote:
I loaded your feed file using my software. The only complaint was:

Empty ‘tv special’ object found in feed file.
I’m not sure if that’s enough to cause your problem. However, having an empty json object seems like a potential problem waiting to happen. If the object is empty, it really shouldn’t be in the feed file since all it can do is cause confusion. And, I don’t know if the Roku validation rules are different for an unpublished channel vs. a published one.
Who would I contact about this issue? I am still having the problem. I have tried everything, and I still see no results.

Is there a particular video in your feed that won’t display, or, all videos? If it’s one, can you identify it in the feed you posted?

“Baradanikto” wrote:
Is there a particular video in your feed that won’t display, or, all videos? If it’s one, can you identify it in the feed you posted?
So I think I have rectified the issue. The Roku device I have wasn’t showing updates on the published channel. I uninstalled the published channel from the Roku and reinstalled it and it now shows the updates.
Very weird.
Thank you for all your help. I really appreciate it.