Protected content license error.

Archived
1

Hi i am getting a error from player part, I am using Widevine DRM this error is coming for some and working for some dev.

-6

Protected content license error.

buffer:loop:/build/work/6e6b5b1755d60c3b/os/RokuOS/System/Source/DRM/DrmEngine.cpp
[upload|PDuc7tbKo8LlvcStx30/2Q==]
RM exception: No addon found for widevine

2

do you have widevine entries in your manifest.

Required Roku channel manifest entries:

requires_widevine_drm=1
requires_widevine_version=1.0

https://developer.roku.com/docs/specs/media/content-protection.md

3

yes already added these…

4

If you are able to fix this issue.. please add your finding on this issue..
I. am facing same error

5

This error usually occurs when the Widevine DRM module isn’t properly loaded or supported on certain devices. Since it’s working for some devs but not others, here are a few things to check:

  1. Device Compatibility – Not all Roku devices support Widevine. Check if the affected devices have the necessary DRM capabilities.
  2. Firmware & Updates – Ensure both the Roku OS and your app are up to date, as outdated software can cause DRM failures.
  3. DRM Integration – Double-check your app’s manifest and Widevine configuration to ensure everything is correctly referenced.
  4. Network Restrictions – Some networks may block DRM license requests. Testing on a different network might help.
  5. Error Logs & Debugging – If possible, enable detailed logging to pinpoint the issue.

If you’re working on a streaming platform, making sure you have the proper business license for DRM-protected content distribution is also crucial.